Platinum Screens Pty Ltd ATF The Suriya Unit Trust, T/as Platinum Screens, a leading manufacturer and supplier of premium security doors and screens, is seeking an experienced and highly organised Office Manager to support our growing operations in Pakenham. This role is ideal for someone who thrives in a fast‑paced environment and enjoys coordinating people, processes and office resources to keep the business running smoothly.

Benefits

Competitive Salary
Opportunities for career growth and development
Employee discounts on company products
Friendly and supportive work environment
Paid time off and benefits package

Task & responsibilities

Contributing to the planning and review of office services by assisting the Operations Manager with monitoring office budgets, KPIs and operational performance.
Allocating and coordinating office staff, workflow, workspace, equipment and resources to ensure efficient day‑to‑day operations.
Liaising with internal teams, clients, homeowners, installers and trades to coordinate office activities and facilitate smooth business operations and problem resolution.
Assigning tasks to staff, supervising daily work performance, monitoring productivity outcomes and preparing monthly performance updates for Directors.
Managing office records and accounts using QuickBooks, including updating financial documentation and maintaining accurate Profit & Loss information in line with office account‑keeping requirements.
Applying strong organisational and time‑management skills to maintain high standards of office service delivery and support priority planning.
Identifying operational issues, liaising with relevant personnel and implementing solutions to ensure efficient workflow and continuous improvement.
Ensuring office equipment, facilities and supplies are maintained by coordinating servicing, repairs and management of supply inventories.
Using Microsoft Office applications—including Word, Excel, Outlook, PowerPoint and OneDrive—to manage office documentation, reporting, communication and administrative systems.
Ensuring compliance with Occupational Health & Safety regulations by managing health and safety protocols and maintaining a safe working environment.
Coordinating HR‑related activities including staff scheduling, onboarding, assisting with training, and maintaining performance management records.
Overseeing payroll processing and maintaining accurate payroll and personnel documentation in accordance with office procedures and legislative requirements.

Qualification & experience

A Diploma or higher qualification in a related field.
Strong organisational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
Leadership and people management skills.
Time management and problem-solving skills.
Attention to detail with ability to maintain confidentiality.
Basic accounting and bookkeeping knowledge.